Stakeholder alignment
Turned business conversations into actionable product and technical specifications.
03 Multi-stakeholder Digital Platform
A connected product bringing directories, ratings, chat, notifications, and stakeholder workflows into one dependable experience.
The challenge
Different stakeholders needed distinct permissions and journeys, yet every action—from directory discovery to communication and feedback—had to feel part of the same product.
The solution
I translated business workflows into clear product modules, aligned frontend and backend dependencies, and protected experience consistency across roles, real-time states, and notification-driven journeys.
03 Ownership & execution
Turned business conversations into actionable product and technical specifications.
Aligned mobile, backend, design, QA, and stakeholder dependencies.
Managed role-aware screens, chat, ratings, notifications, and data refresh behavior.
Used feedback and production behavior to refine usability and reliability.
04 Technical foundation
05 The outcome